Help & Troubleshooting
Safety & Emergencies
Using the Mobile App
Repairs & Replacements
Health Tracking
Using the Watch
- Can I pause my alarms when I am at church?
- Why won't my watch turn on?
- Why is my watch battery is draining quickly?
- How should I wear my watch?
- How do I upgrade my watch with the latest software and features?
- Why won't my watch sync with the application on my phone
- What do the icons and screens on my watch mean?
- How do I know my watch is working correctly?
- How do I run a test on my watch?
Using the Door Lock
- How do I see who's been in and out?
- How do I replace the battery in my door lock?
- How do I unlock my door with the app?
- How do I upgrade the software for my door lock?
- How do I factory-reset my door lock?
- How do I check my door lock battery?
- What if my door lock won't pair?
- How do I give someone temporary access?
- Can I set up a fixed access code for my caregiver?