Help & Troubleshooting
Safety & Emergencies
Using the Mobile App
Repairs & Replacements
Health Tracking
Using the Watch
- How to pause my alarms
- What to Do If Your LifelineConnect SmartWatch Will Not Turn On
- Why is my watch battery is draining quickly?
- How should I wear my watch?
- How to Update Your LifelineConnect SmartWatch Software
- Why won't my watch sync with the application on my phone
- What do the icons and screens on my LifelineConnect SmartWatch mean?
- How do I know my LifelineConnect SmartWatch is working correctly?
- How to run a test on my LifelineConnect SmartWatch ?
- What is firmware update?
Using the Door Lock
- How to Update the Software on Your LifelineConnect Door Lock
- How do I check my door lock battery?
- What if my door lock won't pair?
- How do I replace the battery in my door lock?
- How do I factory-reset my LifelineConnect Door Lock?
- How do I give someone temporary access?
- How to view your LifelineConnect Door Lock Activity History?
- How do I unlock my door with the app?
- Can I set up a fixed access code for my caregiver?