What to Do If Your LifelineConnect SmartWatch Will Not Turn On

What to Do If Your LifelineConnect SmartWatch Will Not Turn On

If your LifelineConnect SmartWatch will not turn on, the issue is often related to charging or power rather than a permanent fault. Try the steps below in order.

1. Charge your SmartWatch.
Place your LifelineConnect SmartWatch on its charging stand and leave it there for at least 30 minutes before trying again.

2. Check the charging light.
Look for the charging indicator on the stand. If no light appears, make sure the stand is plugged in properly and the power socket is switched on.

3. Clean the charging contacts.
Gently wipe the back of your LifelineConnect SmartWatch and the charging stand with a clean, dry cloth. Dust or residue can sometimes prevent charging.

4. Restart the watch.
Press and hold the side button for 10 seconds to restart your LifelineConnect SmartWatch.

If your LifelineConnect SmartWatch still does not turn on after these steps, contact our support team for help. We can help you arrange a repair or replacement if needed..