What is a firmware update?

A firmware update is a free improvement we send to your watch, a bit like giving it a quick service. Here's what it means, in plain terms.

"Firmware" is the software inside your watch that makes it work. From time to time, we improve it to:

• Fix small problems.
• Make features work better.
• Add helpful new features.
• Keep your watch secure.

Why does my watch need it? Just like your phone gets updates, your watch does too. Keeping it updated means it keeps working at its best and stays safe.

Does it cost anything? No, updates are always free.

Do I have to do anything? When an update is ready, the app will let you know. It only takes a few minutes, see our guide on updating your watch.