What is firmware update?

A firmware update is a free improvement we send to your watch — think of it like giving your watch a quick check-up and tune-up.

What does it actually do?
"Firmware" is just the software inside your watch that makes everything work. From time to time, we send updates to:

• Fix small problems
• Make features work better
• Add helpful new features
• Keep your watch secure

Why does my watch need this?
Just like your phone needs updates sometimes, your watch does too. Staying updated means your watch keeps working well and stays safe.

Does it cost anything?
No. Updates are always free.

Do I need to do anything?
When an update is ready, the app will let you know. Updating only takes a few minutes. [Link: How to update your watch]