What do I do if my LifelineConnect SmartWatch is lost or stolen?

📍 How to Report a Lost or Stolen LifelineConnect SmartWatch

If your LifelineConnect SmartWatch is lost or stolen, it is important to act quickly. Taking a few simple steps can help protect your information and restore your safety features as soon as possible.

📱 Check the app first

Open the LifelineConnect app on your smartphone and check the device status. If the watch is still connected, you may be able to see whether it is online.

📞 Contact support as soon as possible

Let our support team know right away that your LifelineConnect SmartWatch is lost or stolen. The sooner we know, the sooner we can help protect your account.

🔒 Protect your information

Once the device is deactivated, other people will not be able to use it to access your information.

🔁 Arrange a replacement

Our team will help you with the next steps for getting a replacement device so you are not left without your safety features.

👮 If the watch was stolen

You may also want to report the theft to the police. If needed, we can help provide relevant device details.

💬 If you need help at any stage, contact our support team and we will guide you through the process.