Jargon buster - technical terms in plain speaking English

New words and technology terms can be confusing. This jargon buster explains the common ones in plain English, so nothing feels a mystery.

• App – a program on your phone. The Lifeline Connect app is where you see your information.
• Bluetooth – a wireless way for your watch and phone to talk to each other when they're close together.
• Pairing / linking – connecting two devices, like your watch and phone, so they work together.
• Wi-Fi – wireless internet in your home.
• Charging – topping up your watch's battery by placing it on its stand.
• Notification – a small message or reminder from your watch or phone.
• Widget – a small window on your phone's home screen that shows information at a glance.
• Care Circle – the family or friends you choose to help keep an eye on your wellbeing.
• SOS – an emergency call for help, sent by pressing a button on your watch.
• Firmware / software update – a free improvement sent to your device to keep it working well.

[Add more terms as needed.] Can't find a word here? Contact our support team and we'll explain it clearly.