Can I set up a fixed access code for my caregiver?

Yes, you can give a caregiver their own fixed access code, one that stays the same each time they visit. This is handy for regular visitors like a family member or carer. Here's how.

1. Open the Lifeline Connect app and log in.
2. Tap [Door lock], then [Access codes].
3. Tap [Add code] and enter the caregiver's name.
4. Set a permanent code (choose [Fixed / Permanent] rather than temporary).
5. Tap Save.

Their code will now work every time, until you choose to change or remove it.

Tip: give each regular caregiver their own separate code. That way you can see who's been in and out, and remove one person's access without affecting anyone else.

Need to set up one-off access instead? See our guide on giving someone temporary access.