Where's my order?

You can check where your order is at any time. Here's how.

1. Check your dispatch email. When your order was sent, we emailed you a tracking link, tap it to see the latest status.
2. Or track it in your account. [If available: log in to your account, go to Orders, and tap your order to see its progress.]

What the statuses mean:

• Processing – we're preparing your order.
• Dispatched / Shipped – it's on its way to you.
• Out for delivery – it'll arrive today.
• Delivered – it's arrived.

Can't find your tracking email? Check your junk folder first. If your order seems delayed, see our guide on delivery delays, or contact our support team with your order number and we'll look into it.