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Request for account access or data from authorities

We understand you may want to know how we handle requests for your information from the police or other authorities. Here's our approach, clearly.

We protect your privacy. We don't hand over your personal information simply because it's asked for. There's a proper process, and the law must be followed.

What we require:

  • A valid legal request, such as a court order or a lawful request from authorities.
  • We check that any request is genuine and lawful before we consider it.
  • We only ever provide what the law requires, and nothing more.

What this means for you: your information stays private in normal circumstances. It would only ever be shared with authorities where we're legally required to, for example in a serious matter with a proper court order.

[Confirm the exact legal process and any local requirements with the legal/compliance team.]

If you have questions or concerns about your privacy, our support team is happy to help.