Will my watch work if I travel or move somewhere new?

Yes, your watch can keep working when you're away from home, whether you're on holiday, visiting family, or moving somewhere new. Here's what to know.

Going away for a while (holiday or visiting family):

• Take your watch and charger with you.
• Your watch stays connected to your phone by Bluetooth, so it works wherever you and your phone are together.
• [If any features need Wi-Fi or a mobile signal, explain what to do, e.g. connect to your host's Wi-Fi.]

Moving home, or into a care home:

1. Update your address in the app, see our guide on updating your details.
2. [Connect to the new Wi-Fi if needed.]
3. Let your Care Circle know your new situation.

Good to know: keep your watch and phone close together, and your watch charged, and it'll keep looking after you wherever you are.

Planning a trip and not sure what you'll need? Contact our support team before you go and we'll help you prepare.