How do I test my door lock after installation?

🔐 After fitting your LifelineConnect Door Lock, it is worth doing a quick test to make sure everything is working properly. Follow the checks below.

✋ Test locking and unlocking by hand
Use the thumb-turn on the inside of the door to lock and unlock it. It should move smoothly.

📱 Test the app
Open the app and tap Lock and Unlock. Check that the door responds each time.

🔢 Test an access code
Enter a caregiver access code on the keypad and confirm that the door unlocks.

📶 Check the app connection
Make sure the app shows your LifelineConnect Door Lock as connected.

✅ If all four checks work, your LifelineConnect Door Lock is set up correctly.

🛠️ If something does not work

- Check that the batteries are fitted properly.
- Make sure the lock is paired. If needed, refer to the pairing guide.
- Try the test again while standing near the door with Bluetooth turned on.

💬 If you are still having trouble, contact our support team for help.