How do I change security details and password?

Keeping a strong password helps keep your account, and your personal information, safe. Here's how to change your password and security details.

1. Open the Lifeline Connect app and log in.
2. Tap [Settings], then [Password] or [Security].
3. Enter your current password, then your new one.
4. Tap Save.

Tips for a good password:

• Make it at least [8] characters long.
• Mix letters and numbers.
• Avoid things easy to guess, like your name or birthday.
• Don't use the same password as your email or bank.

Forgotten your current password? Tap Forgot password on the login screen and we'll email you a link to reset it.

If you think someone else may know your password, change it now and see our guide on a compromised account. Need help? Contact our support team.