How do I change my phone number?
If you've changed your phone number, it's important to update it so your account and alerts keep working. Here's how.
- Open the Lifeline Connect app and log in.
- Tap [Settings], then [My details].
- Tap your phone number.
- Enter your new number.
- We'll send a code by text to your new number, enter it to confirm it's really you.
- Tap Save.
The code is a simple security step to make sure the number belongs to you.
If you've also got a new phone: download the app on your new phone, log in with your usual email and password, and everything will be there.
If you don't receive the confirmation code, check the number you entered and try again, or contact our support team.