Can you access my banking details or other information on my mobile device?

This is a question people often ask, and the answer is reassuring: no. Here's exactly what Lifeline Connect can and cannot access on your phone.

What we can access: only what's needed for the app to work and keep you safe, such as:

• The health information from your watch (heart rate, steps, sleep).
• Bluetooth, so your watch and phone can connect.
• [Notifications and location, only if you allow them, and only for safety features.]

What we cannot access:

• Your banking or card details.
• Your emails or messages.
• Your other apps or files.
• Your photos, [unless you choose to share one with us].

You're in control. Your phone always asks your permission before an app can use things like your location or camera, and you can review these permissions in your phone's settings any time.

Your privacy is safe with us. If you have any worries, our support team is happy to explain further.