How do I see who's been in and out?
Your door lock keeps a record of who's come and gone, giving you added peace of mind. Here's how to see it.
- Open the Lifeline Connect app and log in.
- Tap [Door lock], then [Activity] or [History].
- You'll see a list showing who unlocked the door and when.
Because each person has their own access code, the list shows names, so you can see, for example, that "Daughter Jane" came in at 10am.
Good to know:
- The history is private, only you and those you allow can see it.
- It's a handy way to confirm a carer or family member visited as expected.
If the history looks incomplete, check your lock is connected to the app. Any questions? Contact our support team.