How do I know my watch is working correctly?
It's reassuring to know your watch is working properly. Here's how to check everything's as it should be.
- The screen turns on when you raise your wrist or press the button.
- It shows the time and your information, like your heart rate and steps.
- It's connected to your phone, look for the [Bluetooth icon], or check the app shows recent information.
- The battery is charged, check the [battery icon].
A quick weekly check:
- Open the app and confirm your latest steps and heart rate are showing, this means your watch is syncing.
- Make sure your watch has plenty of charge.
- [Run a quick self-test, see our guide on testing your watch.]
If anything doesn't look right, our troubleshooting guides can help, or contact our support team.